See What You’ve Been Missing

Close the IT Monitoring Gap

Do all your monitoring tools show that everything is green, but your workforce still has complaints? You may have a visibility gap.

The problem is that domain specific monitoring tools are unable to see what your workforce or customers are actually experiencing.

Most monitoring tools only extrapolate or estimate what the end user sees.

Uncover what you’re missing if you are not monitoring end user experience from the point of consumption.

TAKE THE GUIDED DEMO

8 Signs You’re Suffering from an IT Monitoring Visibility Gap

1.

Reactive

response to problems, and only when users report them

2.

Too much time

simply validating user complaints of problems

3.

Finger pointing

between teams produces delays in problem resolution

4.

Challenges

in actually solving the problem

5.

default text

of service by internal and external customers

6.

Limited ability

to establish SLAs that are meaningful to the business

7.

Guesswork

on the need for change and its effect on the business

8.

Poor insight

to IT's impact on customer service & workforce productivity

Discover the Business Outcomes of Monitoring End User Experience

Customer Experience

Travis Perkins

Workforce Productivity

Baker Donelson

Mobile App Performance

Southeast Grocers

How to Put Your Users at the Center of Your Monitoring Strategy

Now you can monitor the end user experience of every app, running on any physical, virtual or mobile devices by:

  • Transforming every device into a self-monitoring platform;
  • Dynamically monitoring every user interaction; and
  • Extending visibility across the broadest range of application technologies, including thick client, web-based, rich Internet, Java, .NET, Android and iOS applications.

Videos & Use Cases

End User Experience Monitoring from the Point of Consumption

Reinventing APM for
the Digital Era

 

Improve Workforce Productivity and Customer Service


Ensure your mobile workspace and omni-channel initiatives deliver excellent end user experience.

 

Hold IT Vendors Accountable


Augment IT vendors’ SLAs by monitoring application performance as seen by your end users.

 

Validate the Impact of Change


Monitor end user experience before and after a change to infrastructure, applications, or devices.

 

Establish SLAs Based on Business Processes


Monitor users’ experience with applications in the context of a business process, without tagging the code.

 

Troubleshoot End User Issues Quickly


Correlate device health and performance, application performance, and user interactions to isolate the source of trouble.

 

Mobile APM


Monitor actual user experience for consumer and workforce iOS, Android, and hybrid mobile apps.

Gain Immediate, Actionable Insights

Understanding your true user experience, by holistically monitoring three streams of data –user interactions, device health and performance, plus application performance – you can:

ANALYZE

Analyze the impact of IT on user productivity

RESOLVE

Proactively identify and resolve problems

SPEED

Speed time to value for IT change

QUALITY

Help ensure a quality digital experience

Resources

 

Enhance your user experience for Microsoft Office 365


 

Reduce the risk in Windows 10 migrations


 

End User Experience Monitoring for Cloud Apps


 

SteelCentral Aternity Data Sheet


 

End User Experience Monitoring for Desktop and Application Virtualization


 

Unified End User Experience and Application Performance Monitoring


x

Try SteelCentral Aternity for free.Get instant access in a cloud environment.

*First Name
*Last Name
*Company
*Email Address
*Phone

*Required Fields
x

[SWLogo]